Frequently Asked Questions
Got a question? You're in the right place.
We've answered the most common questions about our fragrances, shipping, returns, and orders. If you still need help, our team is always happy to assist you.
1. Are your perfumes long-lasting?
Yes. Our fragrances are crafted using premium-quality fragrance oils with a high concentration, offering excellent longevity depending on the fragrance, skin type, weather, and application.
2. Are these original designer perfumes?
No. The Rare Fox creates its own fragrances inspired by iconic scent profiles. We are an independent brand and are not affiliated with any designer or luxury fashion house.
3. How long does shipping take?
Orders are usually processed within 24–48 hours and delivered within 3–7 business days across most locations in India.
4. Can I return or exchange my order?
Due to the personal nature of fragrances, opened or used perfumes cannot be returned. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
5. How can I contact The Rare Fox?
Simply visit our Contact Us page or email us at admin@therarefox.com. We'll be happy to help.